Frequently asked questions
Everything you need to know about your Green QRCode QR codes
Clear, practical answers to help you create, print and update your QR codes over time.
All your QR codes are dynamic
Every QR code created with Green QRCode can evolve without forcing you to reprint a support that has already been distributed.
Dynamic QR codes
The Green QRCode principle: a lasting QR code with information that can evolve.
Yes. Every QR code created with Green QRCode is dynamic. It uses a permanent address so its content or destination can evolve without replacing the QR code that has already been printed.
Yes. You can update its information or destination from your Green QRCode account. The QR code already printed on a card, poster, menu or other support remains usable.
No. Updating the content does not require a new print. If you only change the visual design, new downloads will use that design while the QR code already in circulation will continue to work.
Showcases and uses
Ready-to-use mobile pages that present the right information after a scan.
It is a mobile page linked to your QR code. It presents useful information in a format designed for a specific purpose without requiring visitors to install an app.
Depending on the available showcases, you can present a digital business card, CV, business profile, portfolio, event, menu, welcome guide, membership card, document and other professional content.
Yes. Showcase content can be updated from your account while the public link and QR code stay the same.
Printing and downloads
Prepare a readable QR code suited to your printed materials.
Green QRCode provides formats suited to digital use and printing, including PNG and SVG when those formats are available in the designer.
Yes. Advanced mode can create a business-card layout with the QR code on one side and printable content on the other, with control over the information displayed.
Yes. You can reuse the same QR code on several materials when you want all of them to lead to the same dynamic content.
Download the final file, check that it remains readable at the intended size and perform several scans with a smartphone before printing in quantity.
Plans and subscriptions
Choose the offer that matches the number of QR codes, uses and options you need.
Available capacities may vary by offer, including QR code quantities, users, showcases, features and options. The current details are shown on the Pricing page.
When both billing periods are available for a plan, you can choose the one that suits you when subscribing. The price and billing period are shown before confirmation.
Some add-ons let you extend capacities or features without changing your entire usage. Available add-ons and their prices are displayed in Green QRCode.
Payments and invoices
Clear information about paying for and tracking your subscription.
Available payment methods are shown when you subscribe. Depending on the offer, bank card payments and PayPal may be available.
Payment operations are handled by specialised payment providers. Green QRCode does not need to display or store your full bank card number in your account.
When an invoice is issued for your account, you can find it in the billing area of your Green QRCode account.
The applicable billing period, price and renewal information are presented before subscription confirmation and in your billing area.
Security and privacy
Protect your account and understand how the platform handles usage data.
Yes. Green QRCode includes two-factor authentication to strengthen access protection when this security is enabled on your account.
Scan statistics are designed to measure QR code usage while limiting collected data. A visitor’s raw IP address is not retained in scan statistics.
The Privacy Policy explains the data used, its purposes and your rights. It is available at any time from the website footer.
Help and support
Useful next steps when you have a question or encounter an issue.
Use the Contact page to describe what you need. Provide enough context for us to help, without sending a password or bank information.
First check that the QR code is still active in your account and test it from several phones. If the issue continues, contact us and identify the QR code and the behaviour you observe.
Yes. If you have a specific need or want to check whether your use case fits Green QRCode, you can contact us before subscribing.
Still have a question?
Create your account to explore the platform or contact us if you need information before getting started.